Internet-based Project to Gather and Share Cross-Border e-Commerce Complaints

Responding to the challenges posed by cross-border Internet fraud and working to enhance consumer protection and consumer confidence in e-commerce, the United States and twelve countries (Australia, Canada, Denmark, Finland, Hungary, Mexico, New Zealand, Norway, South Korea, Sweden, Switzerland, United Kingdom.) unveiled at the International Marketing Supervision Network ("IMSN") Conference in New York, the project econsumer.gov, a joint effort to gather and share cross-border e-commerce complaints.

The project has two components: a multilingual public Web site - www.econsumer.gov - and a government, password-protected Web site. The public site will provide general information about consumer protection in all IMSN countries , contact information for consumer protection authorities in those countries, and an online complaint form.

Datum: 26/04/2001

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